Terms and Conditions

1. General Conditions

  • This document describes the terms and conditions applicable to the use of the website and the services offered by Helena Eyimi Ltd (hereinafter “THE COMPANY”). Any person who wishes to access and/or use the website or the services may do so subject to the conditions set forth herein, together with all other policies and principles that govern the corresponding legislation and that are incorporated herein by reference. If the User does not accept the conditions imposed here, they must refrain from using the site and/or the services, since these are mandatory and binding, considering the mere use of the website as their acceptance, since this document is available prior to the use of any website service.
  • In the event that one or more CUSTOMERS or any third party initiates any type of claim or legal action against another or other CUSTOMERS or against “THE COMPANY”, or with any other related party or not, each and every one of those involved in said claims or actions exempt THE COMPANY and its directors, managers, employees and collaborators from all liability.
  • The CLIENT shall hold harmless THE COMPANY, its affiliates, subsidiaries and/or controllers, directors, administrators, representatives and employees, for any claim or demand from other CLIENTS, other Companies or third parties for their activities on the website or for their breach of these Terms and Conditions and other Policies that are understood to be incorporated herein or for the breach of private relations between them, or for breach or violation of the rules of the laws and codes that regulate them, or for the violation of any laws or rights from third parties, including attorneys’ fees in a reasonable amount.
  • THE COMPANY is not responsible for any damage, loss or damage caused by failures in the system, in the server or on the Internet. THE COMPANY will not be responsible for any virus that could infect the User’s equipment as a result of access, use or examination of its website or as a result of any transfer of data, files, images, texts, or audio contained therein. Users may NOT attribute any responsibility or demand payment for lost profits, by virtue of damages resulting from technical difficulties or failures in the systems or on the Internet. THE COMPANY does not guarantee continuous or uninterrupted access and use of its website.
  • THE COMPANY may make, at any time and without prior notice, modifications and updates to the information contained on its website, or in its configuration or presentation. THE COMPANY makes every possible effort to ensure that the information provided through its website is clear, understandable and appropriate, as well as to avoid errors as far as possible and, where appropriate, repair or update them. However, THE COMPANY cannot guarantee the absence of errors or that the content of the information is permanently updated.

2. Intellectual Property

  • The intellectual property rights of the contents, texts, guides, corporate logos, images, etc., of this website are the property of THE COMPANY and, when appropriate, of the persons, organizations and/or entities mentioned on this page, being protected by the applicable local and international legal system.
  • Any type of audio and/or video recording for personal use, as well as for its dissemination, during the transcendence of the courses without express authorization from THE COMPANY is totally prohibited in order to protect the image of the teachers as well as the exclusive content taught in the course which belongs to THE COMPANY.
  • The unauthorized reproduction, distribution, commercialization or transformation of these contents. The printing and downloading of extracts of the contents of THE COMPANY’s website is authorized only when duly authorized -except in the cases legally permitted for personal and private use-, constitute an infringement of the intellectual property rights of THE COMPANY or whoever owns it.
  • If due permission is required and/or requests for these purposes are not expressly authorized, they may be addressed to the e-mail hello@helenaeyimi.com. To exercise the right of citation, Helena Eyimi Ltd must be mentioned as the owner of the extracts of the contents or documents referred to, as well as the website www.helenaeyimi.com as the source of the information when appropriate.
  • THE COMPANY is not responsible for the possible inappropriate use that third parties make of this website, nor for the information that they transmit to third parties through it. The contents provided through this website are merely informative and/or educational, so the use that the user may make of them and the possible consequences, damages or losses that may arise, are the sole responsibility of the user. THE COMPANY reserves the right to exercise the legal actions it deems appropriate derived from any illicit use by third parties of the contents of its website.

3. Brand

  • The logos and isologotypes of Helena Eyimi are trademarks and/or trade names owned by THE COMPANY, so their use is prohibited unless expressly authorized in writing by THE COMPANY.
  • THE COMPANY reserves the right to exercise the legal actions it deems appropriate derived from any illicit use by third parties of the trademarks and trade names detailed in the previous point.
  • THE COMPANY has the exclusive rights of its website and the works contained therein, both in relation to intellectual property rights and industrial property, (brands, logos, isotypes, trade names, etc.) as well as the names Of domain.

4. Conditions of use of the information provided to the company

  • It will be the responsibility of the CUSTOMERS to notify THE COMPANY regarding the change of the data that they have provided in a timely manner. For such purposes, the CLIENT may correct or delete their personal information stored in THE COMPANY’s database by sending an update to hello@helenaeyimi.com.
  • Personal contact data such as name, surname, residence and profession, as well as the photographs taken by THE COMPANY during the training or those voluntarily provided by THE CLIENT, may be used by THE COMPANY for advertising purposes on the website, social networks and email marketing campaigns as well as print advertising formats.

5. Contests and Sweepstakes

  • In the event that a user has participated and won a contest or raffle organized by THE COMPANY, the COMPANY will be responsible for paying the shipping costs of the prize to the winner’s address as long as the place of delivery is national as well as the full amount of the product.
  • THE COMPANY is not responsible for possible delays, cancellations in the shipment of said prizes, as well as the conditions of the product obtained, the user will have to deal with the supplier or the transport company.
  • THE COMPANY will always randomly choose the winner of the contest or draw, always taking as reference the bases of the same previously explained on the website.

The start and end date of the draw will be chosen by THE COMPANY. In order to participate in the draw, the following conditions must be met with respect to the publication:

  • Be a resident in the country where the contest is held
  • answer the question
  • Follow Helena Eyimi on Social networks and the newsletter
  • Share a screenshot of the post in stories and mention @helenaeyimi
  • Mention 3 friends in the comments

The correct answer will always be supported by written documentation.

6. Pricing Policy

All products found on THE COMPANY’s website are shown with their final price, including the corresponding taxes when applicable. The price of the services may be modified at any time by the COMPANY without the need to send personal notification to the CLIENT.

7. Payment methods

THE COMPANY has three payment methods:

    1. Payment via Paypal or Stripe (with bank card).
    2. Bank transfer or account deposit, when detailed in the specific offer of the good or service.
    3. Cash on the same day. It will only be allowed on special occasions and after consultation through hello@helenaeyimi.com and subsequent confirmation by THE COMPANY.

In any payment method, the CLIENT must be the owner of said means, acknowledging and stating that they are the owner of the same. The CUSTOMER is obliged to observe and not exceed the limits that, if applicable, have been established by the issuing entity of the means of payment, being solely responsible for the consequences arising from non-compliance with said limits.

Additionally, the CLIENT is solely responsible for the proper custody and confidentiality of the means of payment, and must deal with any transactions carried out by him or by any third party to whom he has facilitated its use, either voluntarily, or through fault or negligence.

In case of robbery, theft, loss or misplacement of the means of payment, the CLIENT will be responsible for the consequences derived from its use, in case of having failed to comply with the obligations that, for this purpose, had been agreed between the CLIENT and the entity issuer of the means of payment.

The foregoing shall be understood without prejudice to and without prejudice to any rights provided for in current legislation.

THE COMPANY undertakes to send an email confirming the data and characteristics of each purchase made.

THE COMPANY establishes, to identify and correct errors in the introduction of data by the CLIENT, the possibility of notifying of this eventuality at the following email address: hello@helenaeyimi.com.

8. Payment terms

The purchase of the products offered by THE COMPANY, through any of its two sales spaces, located at www.helenaeyimi.com, will be made through a single payment, through the means detailed in the “Payment Methods” space. .

9. Right of withdrawal and returns

In the event of acquiring training services (courses) through any of the two sales spaces of THE COMPANY, located at www.helenaeyimi.com, the client has at his disposal a period of 14 calendar days to exercise the right of withdrawal, unless the service has been completely executed or the execution has already begun. Therefore, the right of withdrawal is without effect in those cases in which the course has been started or completed, regardless of the moment in which the contract was made.

THE COMPANY does not guarantee the accreditation of its training at the time the CLIENT is provided with the provisional number of Continuing Education accreditation.

If the accreditation is rejected before the training is carried out, it is the duty of THE COMPANY to communicate it by individual email to each CLIENT. In such circumstances, the CLIENT may withdraw and claim the full amount of the training previously paid within a maximum of 3 days from the notification received from THE COMPANY. If there is no withdrawal within the aforementioned period of 3 days, the company will understand that the CLIENT is satisfied and wishes to continue with the training, so any subsequent claim will not be taken into account for the refund of the amount.

In the event that the assistant cannot come for personal reasons, she is given the option of obtaining a place within 48 months of attending any of our training sessions, giving a minimum notice of 2 months. The medical reasons must be demonstrated with a supporting document.

In the case of cancellation of the event, the company will return the full amount to the attendees. In the case of postponing for reasons beyond the control of the company (force majeure causes such as natural disasters or epidemics) the amount will not be refunded.

To exercise the right of withdrawal, it is necessary to notify THE COMPANY of the decision to withdraw from the contract through an unequivocal written statement by email hello@helenaeyimi.com

To comply with the withdrawal period, it is sufficient that the communication regarding the exercise of this right is sent before the corresponding period expires. No refunds of ONLINE TRAINING are made after 72 hours after the start of the course by the user.

10. Consequences of withdrawal

In case of withdrawal, THE COMPANY will return to the customer the payment received after the purchase, and in any case, no later than 14 calendar days from the date on which THE COMPANY is informed of the decision to withdraw from the corresponding contract.

THE COMPANY will make said reimbursement using the same means of payment used by the client for the initial transaction. The exercise of this right supposes the refund of the full cost of the course, less the administrative expenses and Paypal commission, as long as it has not started. In the event that the course has already started, the amount will not be refunded. Communication of this option

11. Accreditations

THE COMPANY undertakes to request accreditation from the Continuing Education Commission to give its students the opportunity to validate the score for their professional and personal goals.

THE COMPANY does not guarantee its approval until they have been reviewed by the Continuing Training Committee.

If approved, a personal email will be issued to each student with the necessary information to validate the title. In the unlikely event that they are not accepted by the Continuing Training Commission, the company THE COMPANY is not responsible for the refund of the amount paid before or after the registration of each training.

THE COMPANY is not responsible for the accreditation management by third parties that hire our services, such as hospitals, associations or individuals.

THE COMPANY guarantees the accredited certificate once it has been approved by the Continuing Education Commission and the student has passed the final exam on the date the course ends. The date of completion of the course and the availability of access to online training may be different.

If the accreditation is rejected, THE COMPANY will make every effort to resort to the decision made by the Continuing Education Commission and try to get the title recognized as soon as possible. Students who have not obtained this recognition may claim it later and receive the accredited degree retroactively.

12. Obligations of the client

The CLIENT undertakes:

  • To provide truthful data in the registration process as a CLIENT.
  • To use the content provided by THE COMPANY in accordance with this license.
  • Not to make partial or complete copies of the acquired works, including any consisting of cutting their content and pasting it in another file, even if it is owned by the CLIENT or for personal use. The CLIENT assumes that the legal limits established in article 162 of Royal Legislative Decree 1/1996 (Intellectual Property Law) are not applicable to this contract as they are works that are made available to the public in accordance with what was agreed by contract. , in such a way that anyone can access them from the place and time they choose.
  • Not to transfer or sublicense the license to another person, natural or legal.

THE COMPANY reserves the right to temporarily or permanently suspend access to the service of those CUSTOMERS who are carrying out actions that contravene these conditions of use.

13. Obligations of the company

THE COMPANY undertakes to keep the service permanently available to the CLIENT. However, the CLIENT admits that at specific times there may be cuts in the service due to technical difficulties or maintenance work, without in any case THE COMPANY being responsible for the cuts or deficiencies in the Internet access of the telecommunications operators.

THE COMPANY has verified all the information of its contents to ensure that they are complete and in accordance with accepted standards. However, in view of the possibility of an error or changes in health sciences or technologies (in relation to publications in digital format), neither the authors, nor the publisher or any other person or company involved in the preparation or publication of these contents, guarantee that all the information contained herein is accurate or complete and is not responsible for errors or omissions, or for the results obtained from the use of this information.

The COMPANY will accept up to 15 students in the Obstetric Emergencies and Biomechanics courses and up to 20 in Perineal Suture. These amounts may be subject to change by the COMPANY if conditions so require.

In the event of incidents due to technical causes, the CLIENT must notify THE COMPANY through the following email address: hello@helenaeyimi.com.

14. Change of conditions

THE COMPANY may make changes to the conditions of service, user registration and license contract for the use of works at any time, without the need for personal communication to the CLIENT. The conditions will be permanently updated on the website of THE COMPANY. By continuing to use the service provided by THE COMPANY, the CLIENT accepts such changes.